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callcentres.net Privacy Policy
callcentres.net is committed to the protection of your personal information. Our policies and procedures have been designed to ensure that personal information is protected.
By accessing or using the callcentres.net web site, you agree to the terms of the callcentres.net Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. callcentres.net reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use.
Collection of personal information
When you engage in certain activities on this site, such as ordering or registering products, downloading, or viewing our market research or other content, callcentres.net may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, callcentres.net may ask that you provide us personal information, such as your first and last name, mailing address (including post code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
When you submit personal information to callcentres.net on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which callcentres.net and its affiliates and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of callcentres.net.
How your personal information is used
callcentres.net collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users from time to time, as advised. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of callcentres.net and selected third parties.
Your choices with respect to personal information
callcentres.net recognises and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to callcentres.net to be used to inform you of other products, services and special offers available from callcentres.net, and you indicate this preference when you provide your personal information to callcentres.net, callcentres.net will honour your preference. In addition, callcentres.net may selectively provide certain information to other companies or organisations that have products or services we think may interest you. If you do not want to receive promotional materials regarding third party products or services, and you indicate this preference when you provide your personal information to callcentres.net, callcentres.net will honour your preference by not providing your information to such third parties. callcentres.net reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals.
Protection of your personal information
The personal information that you provide in connection with registering yourself as a callcentres.net user is classified as Registration Information. Registration Information is protected. Your Registration Information resides on a secure server that only selected callcentres.net personnel and contractors have access to via password. callcentres.net encrypts your personal information and thereby prevents unauthorised parties from viewing such information when it is transmitted to callcentres.net.
Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside callcentres.net, you will not be asked to select a password in order to view or modify such information.
Please note that any information you post to a public bulletin board or chat room, such as the callcentres.net Discussion Forum, is available to all persons accessing that site.
Use of cookies
When you visit callcentres.net, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit. A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, recording your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)
While callcentres.net uses cookies to track your visit to callcentres.net and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally and you remain anonymous unless you have otherwise provided callcentres.net with personal information.
Updating your personal information
You have the right to access and correct your personal information and privacy preferences at any time. You may access and correct your personal information and privacy preferences by writing or calling callcentres.net at:
callcentres.net Pty Ltd
Attn: Administration
PO Box 1490
North Sydney, NSW 2059
Australia
Telephone Number +61 2 9927 3399
e-mail: info@callcentres.net
Please include your name and e-mail address when you contact us. In your correspondence, please indicate with as much detail as possible the location on this site where you provided your personal information.
Privacy related complaints
If you believe that callcentres.net has not complied with this Online Privacy Policy with respect to your personal information, you may write to the callcentres.net Privacy Officer at the address indicated above.
In your communication, please describe in as much detail as possible the ways in which you believe that the callcentres.net Online Privacy Policy has not been complied with. We will investigate your complaint promptly.
Please note that if you provide callcentres.net with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), callcentres.net cannot guarantee that your most recent privacy preference will be honoured.
Also, please note that callcentres.net is not responsible for the content or privacy practices of non-callcentres.net Web sites to which callcentres.net or any other callcentres.net Web site may link.
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