Notice Board   Asia Contact Centre News APAC Workforce Optimisation Report Webinar callcentres.net invites you attend and hear the research results from the first APAC Workforce Optimisation Benchmarking Report for the region - Australia, New Zealand, Singapore, Malaysia, India and Philippines...Story CosmoCom and Eason Tech deploy unified comms in Taiwan  US unified communications company and CosmoCom (CCU) Taiwan-based integrator Eason Tech have announced a number of successful deployments....Story Sri Lanka gears up for BPO growth The Sri Lankan government is bidding to become an offshoring destination by offering financial incentives to potential outsourcers and highlighting the country's low-cost, service-oriented workforce....Story Philippines CCAP expo takes on global dimension The International Contact Center Conference & Expo, organised by the Contact Center of the Philippines (CCAP), will create an avenue to share best practices and case studies from other countries...Story Thailand opens tourist hotlines overseas  The Tourist Authority of Thailand (TAT) has opened designated 24/7 information contact centres in five countries...Story   Other News callcentres.net Asia-Pacific Workforce Optimisation Forum, Launched Indian outsourcers eye West Asia-Africa deal UK companies still prefer India for offshoring Philippine politician backs ICT dept Archived Newsletters Here