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Events offer the chance for effective learning and networking.  We want you to know about the latest, relevant, high-value and informative events for the contact centre industry.  Have a look below at the latest planned events. To view more details about the event, click on the title. Webinar: callcentres.net APAC Workforce Optimisation Benchmarking Report 2010: Australia, New Zealand, India, Malaysia, Philippines and Singapore - Research Results 1st September 2010 2 pm AEST   Webinar: Supporting Customers in 140 Characters or Fewer. Leveraging Social Media as a Support Channel Thursday, 2 September, 2 pm Australian EST   Customer Experience Asia 2010 14-15 September 2010, Novotel Kuala Lumpur City Centre   callcentres.net Australia & New Zealand Contact Centre Industry Benchmarking Reports 2010 Launch Events .... MELB - Tues 21st Sept 2010 SYDNEY - Thurs 23rd Sept 2010 AUCKLAND - Fri 24th Sept 2010 (part of CCiNZ conference)   Asia Pacific Contact Centre Association Leaders 2010 20-21 October 2010, Nikko Hotel & Resort Bali - Indonesia   6th Istanbul call centre expo October 25-26 2010 - Istanbul